We must see the Client’s viewpoint, by considering his problems as if they were our own.
We must take the Client’s objectives as our own and determine their requirements beyond
what is strictly required.
We are particularly careful in the monitoring and control of completion dates and budgets.
We concern ourselves with the implications that a delay in the work might have on
the Client’s production.
We design things economically, keeping costs to a minimum.
We share with the Client any issues which could help them avoid a problem, whether it is relevant to the project or not.